Is this tool completely free?
Yes, our PDF repair tool is completely free to use, requiring no credit card details or hidden fees. You can repair your documents with just one click.
How safe are my files when uploaded for repair?
The security and confidentiality of your data is our top priority. All file transfers are encrypted, and both the corrupted and repaired files are automatically and permanently deleted from our servers shortly after processing.
Will files return to their original format 100%?
In most minor to moderate cases, the file is restored to its exact original format. However, in cases of severe corruption, the tool might only salvage text and images without preserving precise page layouts, which is still far better than losing the data entirely.
How long does the repair process take?
The process is incredibly fast thanks to our powerful servers. Analyzing and repairing a file typically takes anywhere from a few seconds to a maximum of one minute, depending mainly on the uploaded file size and the complexity of the damage.
Does the tool support large files?
Yes, we designed our infrastructure to handle large PDF files. However, there may be a maximum file size limit (e.g., 50MB) to ensure speed and stability for all users.
What if the tool fails to repair my file?
If the tool cannot salvage the file, it usually means the missing data is too critical and there is no readable content left (e.g., the file is entirely random data due to ransomware). In this case, your only option is to try and restore an older backup.
Do I need to install any software on my device?
Not at all. The tool operates entirely online through your web browser (like Chrome or Safari) and does not require any additional plugins or software, making it safe, convenient, and easy to use from any device.
I received an error saying the file cannot be read, what does this mean?
This error occurs when the tool attempts to read the file and discovers its underlying structure doesn't belong to the PDF format whatsoever (e.g., an image file extension was manually renamed to PDF), or the file is completely empty (zero kilobytes).
Does the tool work on Mac and smartphones?
Absolutely! Since the service is cloud-based and runs through a browser, it is fully compatible with Windows, Mac, Linux operating systems, as well as mobile devices running iOS and Android.
Do you keep a copy of my files for review?
No, never. No copies of files are retained for any purpose. The repair process is automated, and once the file is processed and downloaded, our servers are purged to guarantee 100% privacy.